Shipping Policy

HeartyPaws ships pet care products and bundles across serviceable locations in India.

Shipping charges

Free shipping is available above ₹399. Orders below the free-shipping threshold may show shipping charges at checkout.

Processing time

Orders are usually processed after order confirmation and payment verification. Processing may take longer during launch periods, holidays or stock verification.

Delivery timelines

Delivery timelines depend on courier availability, destination pincode and external conditions. Exact timelines may vary by location.

Order support

For delivery help, contact indranilsquare@gmail.com or WhatsApp +91 7001546525 with your order number.

Address accuracy

Please provide a complete and accurate delivery address, phone number and pincode. Delivery delays may occur if address details are incomplete.