Privacy Policy

At HeartyPaws, we respect your privacy and aim to keep your shopping experience safe and transparent.

Information we collect

When you browse or place an order, we may collect your name, phone number, email address, shipping address, billing details, order details and messages shared with us for customer support.

How we use your information

We use your information to process orders, arrange delivery, provide support, improve our store, send order updates and share marketing updates only where permitted.

Payments

Payment information is processed through Shopify and payment gateway providers. HeartyPaws does not store full card or payment credentials.

Marketing

If you subscribe to updates, we may send product launches, offers and pet-care updates. You can unsubscribe from marketing communication when available.

Data sharing

We may share required information with delivery partners, payment providers, Shopify and service providers only as needed to operate the store and fulfill orders.

Contact

For privacy questions, contact us at indranilsquare@gmail.com or WhatsApp +91 7001546525.

Business address: To be updated before full public launch.